Swiggy, Zomato Claim Measures to Mitigate Coronavirus Outbreak, But No Practical Efforts on Ground

Swiggy, Zomato Claim Measures to Mitigate Coronavirus Outbreak, But No Practical Efforts on Ground

Swiggy released an advisory for its delivery partners through its dedicated app last weekHIGHLIGHTS

  • Swiggy released customer advisory detailing coronavirus-centric measures
  • The advisory highlighted was sent to Swiggy customers on email
  • Zomato is also claimed to have shared “best practice” advisories

Swiggy on Wednesday released a customer advisory to detail “proactive measures” it is keeping in place to mitigate the coronavirus outbreak. The latest advisory, which has been sent to Swiggy customers through an email, comes a week after the Bengaluru-based company informed its delivery partners about various safety measures through its dedicated app. The customer advisory noted Swiggy’s delivery partners were continually being trained to minimise spreading of Novel Coronavirus (2019-nCoV) that causes COVID-19 disease. Similar to Swiggy, rival Zomato also claimed to have shared “best practice” advisories with its employees as well as restaurant and delivery partners.

“As COVID-19 becomes a matter of global concern, we’re taking some proactive measures to help minimise the chances of spread of the coronavirus. The safety of our customers, employees, delivery partners and restaurant partners has always been a matter of top priority for us – now more than ever before,” Swiggy wrote in its customer advisory.

The advisory also pointed out that the company is providing free medical consultation to its delivery partners noticing any symptoms associated with COVID-19.

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